Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how Rand Machine Products collects, uses, and protects information submitted through https://www.randmachine.com/ and related website pages. Rand Machine Products provides precision machining, custom build-to-print manufacturing services, welding fabrication, non-destructive testing, and quality and engineering services from its corporate headquarters in Falconer, New York.

Information We Collect

We collect information that you choose to provide when you contact us through the website or request information about our services.

Contact form information

The website contact form asks for the following information:

• Full name
• Email address
• Phone number
• Message content

You may also provide information about your project needs, business inquiry, service request, or other details you include in your message.

Website and technical information

Like most websites, our site uses technical processes that help pages load, support website security, operate website forms, and provide a reliable user experience. This may include basic technical information such as browser or device information, IP address, pages requested, and interactions with site functionality.

How We Use Information

Rand Machine Products uses information collected through the website for the following purposes:

• To respond to contact form submissions and project inquiries.
• To communicate with you about precision machining, fabrication, testing, engineering, supplier, career, or other business-related requests.
• To provide customer support and follow up on communications you send to us.
• To operate, maintain, secure, and improve the website.
• To help prevent spam, abuse, and unauthorized activity affecting website forms or site functionality.
• To keep appropriate business records relating to inquiries and communications.

Sources of Information

We collect information directly from you when you submit the contact form or otherwise communicate with Rand Machine Products through the website. We also receive limited technical information automatically through the operation of the website and its security, hosting, and form-protection technologies.

How We Share Information

We may share information as needed to operate the website, respond to inquiries, and conduct our business. This may include sharing information with website hosting, security, maintenance, and technology providers that support the website and related communications.

We may also disclose information when required to comply with applicable law, protect our rights, protect the security of the website, respond to lawful requests, or support business operations involving Rand Machine Products.

Website Technology, Security, and Cookies

The website is built on WordPress and uses supporting front-end technologies, including Elementor and jQuery. The site also uses Cloudflare and form-protection functionality such as honeypot or WP Armour-related anti-spam features. These technologies help deliver website pages, support security, provide interactive website functionality, and reduce spam or abusive form submissions.

For more information about cookies and similar technologies used on the website, please review the Cookies Policy.

Advertising and Cross-Context Tracking

The website is designed to provide information about Rand Machine Products and to allow visitors to contact the company about services and project needs. The website technology described in this Policy is used for site operation, security, form protection, and user experience. Contact form submissions are used to respond to inquiries and related business communications.

Your Privacy Choices and Requests

Depending on where you live and the nature of your relationship with Rand Machine Products, you may have the ability to request access to, correction of, deletion of, or information about certain personal information that we maintain about you. You may also ask questions about how information submitted through the website is handled.

To submit a privacy request or contact us about this Policy, please use our Contact Us page: https://www.randmachine.com/contact-us/.

Cookies and Browser Choices

You can manage cookies through your browser settings. Browser controls may allow you to block, delete, or receive alerts about cookies. If you disable certain cookies or browser storage, some website features may not function as intended.

Do Not Track

Some browsers offer a “Do Not Track” setting. The website responds to privacy choices through the browser settings and any consent or preference tools made available for the site. You can also use your browser controls to manage cookies and similar technologies.

Children’s Privacy

The website is intended for business and professional inquiries about Rand Machine Products and its services. It is not directed to children, and we do not knowingly request personal information from children through the website.

Data Security

Rand Machine Products uses reasonable measures intended to protect information submitted through the website and to support the security and reliability of the site. No website or electronic transmission can be guaranteed to be completely secure, but we take steps designed to reduce risks associated with unauthorized access, misuse, or disruption.

Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, support customer and business communications, maintain appropriate records, operate and secure the website, and comply with applicable obligations. Retention periods may vary depending on the type of information, the purpose for which it was collected, and operational or legal requirements.

Contact Information

If you have questions about this Privacy Policy or how Rand Machine Products handles information submitted through the website, please contact us through the Contact Us page: https://www.randmachine.com/contact-us/.

Rand Machine Products
2072 Allen Street Ext.
Falconer, NY 14733
Phone: (716) 665-5217

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable requirements. The “Last updated” date above indicates the most recent version.